Frequently Asked Questions

Yes. Some MyRide901 advanced features require a Premium subscription. Core features remain free, so you can always track maintenance and keep your service timeline intact.

A Premium subscription is required for these features:

• Service Receipt Scanning
• Vehicle History Download
• Track Mileage Expenses
• Next Service Look-Up
• Safety Recall Look-Up
• Accident Reporting

Two options are available for Premium Features:

• Yearly: USD $39.99/year
• Monthly: USD $3.99/month

Premium starts with a free 14-day trial.

Tap on any Premium feature in the app. This will take you to a screen where you can sign up for a Premium subscription plan.

No, all the data you’ve already generated remains available. You only need a Premium subscription to generate new data with Premium features.

Absolutely! The core features like vehicle maintenance tracking are free.

There are three ways to sign in to MyRide901:

1. Sign in with Google;
2. Sign in with your Apple ID;
3. Sign up with an email address and password by tapping the Sign up link.

To delete your MyRide901 account, follow these steps:

1. Open the Main menu by tapping on the menu icon at the top left of the Home Screen.
2. From the Main menu, tap on Settings to open the Settings screen.
3. From the Settings screen, tap on Edit Profile to open the Edit Profile screen.
4. From the Edit Profile screen, tap on the DELETE ACCOUNT button to delete your account.

Check Your Spambox

Sometimes, the verification email can get flagged as spam; if you do not see it in your inbox, please check your junk mail folder.

Try Again

Try going back to the MyRide901 main screen and starting over by tapping the Sign up link.

Reach Out For Help

If you are still having trouble, contact us at [email protected].

When you login to MyRide901 the first time, you will need to add a vehicle profile and then begin adding service events on it.

Add a Vehicle Profile

1. On the Homepage, tap “+”.
2. Next, choose your vehicle using our Vehicle Selector Tool, search by VIN, or enter your vehicle details manually. You will need to choose a nickname for your vehicle (to differentiate from other vehicles you add), and add the Purchase details (date/mileage) and Current Mileage (date/mileage). Don’t forget to select whether your odometer reports in miles (mi.) or kilometers (km) as this determines how your mileage appears throughout MyRide901.
3. Tap Submit when done.

Create a Service Timeline for Your Vehicle

1. On the Homepage, tap “+”.
2. Next, tap Add Service Event. This will take you to the Add Service Event page.
3. On the Add Service Event page, confirm the vehicle you want to enter a Service Event in the Vehicle Drop-down menu.
4. Complete all fields, starting with the Event field (this is where you provide a name for the Service Event – e.g. Oil Change).
5. Use the Service Details section to enter Parts and Service items.
6. You can also add photos, images, videos and other documents (e.g. PDFs) in the Event Gallery section.
7. Tap SAVE when done. This will return you to the Homepage where the Service Event you created will appear in your recent service events.
8. To see all events you have added to your timeline, tap View All Service Events.

Share Your Vehicle Timeline

1. On the Homepage, tap the Share icon at the bottom of the screen.
2. Next, tap the second Share icon inside the blue circle and select the service events you would like to share (or all to share the entire timeline).
3. Tap the Share icon inside the blue circle.
4. On the Share Timeline screen, tap to select whether to share with Guest(s) (people who don’t have a MyRide901 account) or MyRide901 User(s) (people who do).
5. On the next screen, tap ADD in the top right corner to open the Add new email popup.
6. Enter the email of the person you wish to share your timeline with, and tap ADD.
7. Repeat Step 5 to add more people.
8. Tap NEXT when you have selected the people you wish to share your timeline with.
9. Now, check the Edit checkbox for people who are allowed to update the Service Events you are sharing. For example, if you are sharing with a mechanic, you may want to give them Edit permission if you want them to update or attach an image/document, such as an estimate, to the Service Events you are sharing.
10. Tap Submit, and the resulting, Event shared successfully! button.
11. If you are sharing with a Guest, the Guest will receive an email with a link to your timeline that will open it in their browser; if you are sharing with a MyRide901 User, the User will receive a notification on their mobile phone.

When sharing a Timeline, the Service Events you choose are shared with all the people you have selected to share with. You can share different Service Events with different people, by sharing the Timeline multiple times, changing the Service Events and people you are sharing with each time.

1. From the Homepage, tap “+” and then “Add new vehicle” (if this is the first vehicle you are adding, you’ll skip past this step). You can choose your vehicle using our Vehicle Selector Tool, search by VIN, or enter your vehicle details manually. You will need to choose a nickname for your vehicle (to differentiate from other vehicles you add), and add the Purchase details (date/mileage) and Current Mileage (date/mileage). Don’t forget to select whether your odometer reports in miles (mi.) or kilometers (km) as this determines how your mileage appears throughout MyRide901.
2. Tap Submit when done.

Yes. MyRide901 allows you to maintain service events for up to 10 vehicles. Just tap “+” from the Home page to add more vehicles.

Tap the Vehicle icon to open the Vehicle Profile page, and then tap the Trash Can icon.

Please use caution when doing so: deleting a vehicle profile deletes its timeline, including all service events for the vehicle.

To add service events to your vehicle’s timeline:

1. Tap “+” on the Homepage.
2. Tap Add Service Event. This will take you to the Add Service Event page.
3. On the Add Service Event page, confirm the vehicle you want to enter a Service Event in the Vehicle Drop-down menu.
4. Complete all fields, starting with the Event field (this is where you provide a name for the Service Event – e.g. Oil Change).
5. Use the Service Details section to enter Parts and Service items.
6. You can also add photos, images, videos and other documents (e.g. PDFs) in the Event Gallery section.
7. Tap SAVE when done. This will return you to the Homepage where the Service Event you created will appear in your recent service events.
8. To see all events you have added to your timeline, tap View All Service Events.

Every MyRide901 account comes with 2GB of cloud storage. So, add as many as you want as long as the total of everything you add does not exceed the 2GB limit.

To Share a vehicle timeline, start from the Homepage:

1. On the Homepage, tap the Share icon at the bottom of the screen.
2. Next, tap the second share icon inside the blue circle and select the service events you would like to share (or all to share the entire timeline).
3. Tap the Share icon inside the blue circle.
4. On the Share Timeline screen, tap to select whether to share with Guest(s) (people who don’t have a MyRide901 account) or MyRide901 User(s) (people who do).
5. On the next screen, tap ADD in the top right corner to open the Add new email popup.
6. Enter the email of the person you wish to share your timeline with, and tap ADD.
7. Repeat Step 5 to add more people.
8. Tap NEXT when you have selected the people you wish to share your timeline with.
9. Now, check the Edit checkbox for people who are allowed to update the Service Events you are sharing. For example, if you are sharing with a mechanic, you may want to give them Edit permission if you want them to update or attach an image/document, such as an estimate, to the Service Events you are sharing.
10. Tap Submit, and the resulting, Event shared successfully! button.
11. If you are sharing with a Guest, the Guest will receive an email with a link to your timeline that will open it in their browser; if you are sharing with a MyRide901 User, the User will receive a notification on their mobile phone.

To change your password:

1. From the Homepage, tap on the hamburger menu (the three lines in the top left corner).
2. Next, tap Settings to access your Account settings.
3. Now, tap Change Password. You will be prompted to enter your current password, your new password, and confirmation of your new password.
4. Finally, tap UPDATE PASSWORD, and you’re done!

From the Email Sign-In page:

1. Tap Forgot Password?.
2. On the Forgot Password page, enter your email address, and tap Send. This will send you an email with a link to a webpage where you can reset your password. If you do not receive the email, check your Spam box.